Pricing
Simple user-based pricing. Pay only for what you use.
Starter
Perfect for individuals and small teams
Billed annually ($76.80)
- 3 concurrent connections per user
- End-to-end encryption
- Address book sync
- Email support
Basic
Perfect for small and medium businesses
Billed annually ($307.02)
- 3 concurrent connections per user
- End-to-end encryption
- Address book sync
- My SmartDesk Console
- Log management
- AI session summary
- Email support
Pro
Ideal for medium and large businesses
Billed annually ($950.40)
- 3 concurrent connections per user
- Everything in Basic
- My SmartDesk Console
- Log management
- AI session summary
- Device management
- Address book management
- Fast relay servers
- Priority support
- WebSocket support
Enterprise
Custom solutions for large organizations
Need more users? Standard plans not enough for your business? Enterprise licensing with custom user counts, concurrent connection limits, and tailored configurations to match your needs. We also support migration from existing device-based licenses.
- Custom server setup
- White-label branding
- LDAP/SSO integration
- SLA guarantee
How Does Licensing Work?
Each license grants the right to add a specified number of users to your SmartDesk system. Each user can log in to the application and establish remote desktop connections. Concurrent session limits are managed per user. When you reach your plan limit, you need to upgrade to add more users.
What are Client users?
Client users log in to the SmartDesk app with email and password, connect to remote devices, and manage the address book. Each user's concurrent connection limit is set by the administrator.
When to Choose Enterprise?
SmartDesk uses user-based licensing: you pay for the number of users you can add. Each user gets a configurable concurrent session limit. If you need more than 10 users, we direct you to Enterprise: contact us for a custom solution.
Have custom requirements? info@smartdesk.help